productive work place which include team building events
Customer Service Agent (Former Employee) – Dubai, AE – February 26, 2019
start with a word from the supervisior and how to maintain work ethic and assist customers ina all that will be asked of us by the customer,hardest part was a customer who was not sartsisfied by our service
Communication Technician (Former Employee) – Dubai – December 26, 2018
My previous experience in Serco LTD Middle East (Dubai metro railways) in AUTOMATIC TRAIN CONTROL & COMMUNICATION SYSTEMS as COMMUNICATION TECHNICIAN since 24 Jan 2016 to 27 Jun 2018. My responsivity was Preventive & corrective maintenance of Train, Station and Depots including Bi-weekly checks & Engage with major maintenance Knowledge of inspecting, maintaining, repairing, servicing, testing, fault troubleshooting and investigation of train, stations and depots communication system
First line response technician (Former Employee) – dubai – November 30, 2018
• Using Electrical and Electronics Instrument such as Multi meter ,Oscilloscope, Signal generators • Trouble shooting and fault analysis in electro-mechanical systems. • PCBA trouble shooting. • Planning and Implementing of maintenance schedules on time. • Analyze data & report production • Negotiation skills with external and internal customers • Supervising and guiding technical staff to maximum man power usage. • Staff development
Customer Service Excecutive (Former Employee) – Metro Manila Philippines – November 20, 2018
Answering calls to book a hotel reservation, modifying the dates and cancelling of they want. Every night we have different goal or target stats. And as much as possible we don't let our customer to cancel their booking with us.
ATC Engineer (Project and O&M) (Former Employee) – Dubai – September 14, 2018
Provides opportunities to team and improve skills set of employees. Identify the skills of employees and assign assessment accordingly. Focus on training and competency. Qualitative processes and documentations. Believe in good working environments.
Office Assistant (Current Employee) – Dubai – August 24, 2018
The management and my admin full work support for me.one of the best logistics company in the world. I learned lots of in my professional side here.how to behave and respect at a working time they are teaching to me.
Operations Controller (Current Employee) – Dubai – June 9, 2018
As an operation control center staff all day will be busy. You will be handling train service delivery on time managing delays, handling faults etc. I used to handle revenue documents, conduct staff competencies, preparing daily records, preparing work instructions. I used to manage a team where we discus our daily works and share our workload and our knowledge to complete the given tasks on time. Its a good time working in Serco.
Best customer service training. Highly recommended for first timers in UAE.
Sales Agent (Former Employee) – Dubai – May 11, 2018
Serco is the best company in the field of customer service. The company provides excellent trainings for staff to be globally competitive such as grooming standards training, customer handling, customer management, team buildings and trainings.