Air Charter Service Employee Reviews

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No work/life balance at all
broker (Former Employee) –  New York, NYOctober 12, 2018
Sometimes felt like you were never off work, and rarely did anyone have your back. office events were fun, but did not make up for the myriad other issues. no matter how much work done, if management didn't like you, you were stuck where you were. very little recognition for good work, and of course mistakes were never forgotten. all in all it was an extremely stressful job for minimal payout where if you weren't part of the in crowd there was nothing you could do.
Pros
company events
Cons
long hours, always on call, little chance to advance
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High standard, professional and fun workplace
Account Manager (Former Employee) –  北京市September 10, 2018
Air Charter Service's headquarter is in London, I have been training in sales skills, cooperation, aircraft professional knowledge in London. it is a hard work also need to be flexible which made me learned how to work under pressures and flexible to deal with emergency issues, I did enjoy and love this job.
Pros
22 days’ holiday per year; Private healthcare
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Low pay, No work/life balance, Depressing culture
Broker (Former Employee) –  New York, NYSeptember 9, 2018
No live, only work.... Depressing culture.... Be prepared for pop quizzes.
You can't make commission your first 6 months, and base pay is very low.
You get snapped at for having conversations when you are supposed to be working.
Micromanagement.
You are expected to always have your work phone on you, and be able to answer it no matter what. If you want to go for an hour long job, be prepared to buy another arm band for 2 phones.
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Low pay, No work/life balance, Depressing culture
Private Jet Broker (Former Employee) –  Miami, FLJuly 6, 2018
You need to be great at memorization.
-airport codes (there are 2 per airport)
-over 100 types of planes (max speed, passenger count, lav, range in hours, category)
-their list of SOP's
-a lot more...

Be prepared for pop quizzes.
You can't make commission your first 6 months, and base pay is very low.
You get snapped at for having conversations when you are supposed to be working.
Micromanagement.
You are expected to always have your work phone on you, and be able to answer it no matter what. If you want to go for an hour long job, be prepared to buy another arm band for 2 phones.

They do not cushion you with prospecting. You build your own list through the resources that they provide you, but also that they provide to everyone else. Those resources are pretty much exhausted, so you have to put in the time to find your own resources. There is not a place in their CRM where you can see which companies have already been called on and said they weren't interested. You will be calling the same companies as others have.

Management makes a lot because they entered the market at the right time, and have built up their list of clientele before the market was flooded. They are just taking calls at this point, which is attractive, but unattainable now.

Other companies can do it better, faster, cheaper, and sell the SAME product.
Pros
You stay very up to date with what is going on in the world around you.
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Aircraft technician
Technician (Former Employee) –  DelhiApril 1, 2018
Become a aircraft maintenance engg for the safety of aircraft so that a passenger can mobe anywhere without any dangerous hazard. I will do my work carefully with a good hardworking man
Pros
Lunch
Cons
Long hours
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Very long hours
Private Aircraft Charter Broker (Former Employee) –  Miami, FLJanuary 7, 2018
Hard to balance a social life with work for the first year of work. Working at least 10 hours a day, but usually working around 12 hours a day. Friendly competitive atmosphere.
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Good place to work
Marketing (Former Employee) –  Surbiton, Greater LondonNovember 10, 2017
ACS is a good place to work. Socially its great, there is lots of travel involved and nice colleges. The role itself offers good scope however there is a career ceiling due to the size of the organisation.
Pros
Free drinks on Fridays
Cons
Bit small
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Air Charter Service
Executive Consultant (Former Employee) –  Houston, TXApril 13, 2016
No work/life balance, expected to work in the middle of the night, be on call, work every single weekend. This information was not disclosed in the interview.
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Good training program
broker (Former Employee) –  LondonJanuary 25, 2016
The first six months were really busy and interesting.
After that period you are left by yourself and out if you don't reach the targets.
Pros
good training
Cons
management, balance work/life, market
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Great young environment
Private Jet Sales Executive (Former Employee) –  Los Angeles, CAOctober 1, 2015
Training was exceptional. Happy hour on Fridays and rewarding fun environment. Room for growth. Charter private jets for high net worth clientele. Independent work environment. Can be fast paced but worth your diligent work for commission rewards. Travel requirements can sometimes interfere with family life. Overall, good experience.
Pros
Base salary plus commission
Cons
Travel requirements
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Unrealistic Expectations that were created on a whim by management (dependent upon moods)
Commercial Air Charter Account Manager (Former Employee) –  London, ENGMarch 3, 2015
A culture that was created by a self immolating egotist thats arrogance could only be matched by his love of money. Constantly in fear of being terminated and at a moments notice you were reminded of your worth (worthlessness).

You do get to travel and you do find yourself building bonds with your co-workers, its unfortunate that the only expectation you find to be a maxim is that you are only a means for someone else's progression.
Pros
World Travel
Cons
Poor Management (Executive Level)
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Empresa com metas bem agressivas
Gerente de Contas (Former Employee) –  São Paulo, SPMay 31, 2014
Uma das empresas que mais cresce no mundo no mercado de fretamento de aeronaves que exige muito, apesar de eu ter vendido meu primeiro voo antes do esperado ( 5 meses), no sexto mês resolveram fechar seu escritório em São Paulo pois estava dando prejuízo.Me convidaram a ir morar em Madrid mas por estar cursando pós graduação decidi ficar no Brasil.
Pros
´Todos os benefícios
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Outstanding company culture
Human Resources / Facilities Coordinator (Current Employee) –  New York, NYMarch 6, 2014
I manage the NY office for Air Charter Service and assist with human resources by phone screening potential candidates and record keeping. I also coordinate events such as the annual Christmas party and assist with marketing exhibitions. I have learned about managing an office overall which consist of HR, Finance, Travel and supporting a sales team. I most enjoy the people I work with they are wonderful and supportive of one another's growth.
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Great work atmosphere dynamic group of people innovative company
Human Resources Administrator/Recruiter (Current Employee) –  Uniondale, NYJanuary 20, 2014
Air Charter Service has been a wonderful company to work for. ACS encourages career growth and I wouldn't be looking for employment if it weren't for my personal need to relocate to Puerto Rico. My career at ACS has been most rewarding having started with the company when the NY office initially opened. I now assist with HR and am the head of recruitment for the NY office. I also assist the London headquarter office with HR and recruitment beside managing the NY office overall. My colleagues are a great group of people to work with which makes the atmosphere most enjoyable. The industry itself is also fun and exciting. The company is still small enough to give recognition to all of it's employees which makes you feel as an individual validated and appreciated.
Pros
Some travel, after work socializing, lots of vacation time, occasional free lunches, great benefits, matched 401k.
Cons
Can be demanding at times & long hours
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High Output Sales
Commercial Air Charter Account Manager (Former Employee) –  London, ENGSeptember 2, 2013
ACS provided me with amplified specialty training that ran the gauntlet from Sales to Dangerous Goods and Load Planning. ACS provided me with a global workplace - highly diversified and individually competitive with every employee.
Pros
Excellent pay and benefits; world travel
Cons
Highly Micro Managed workplace with cut throat standards
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Overall rating

3.1
Based on 16 reviews
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Ratings by category

2.7Work/Life Balance
3.2Salary/Benefits
2.4Job Security/Advancement
2.7Management
3.5Culture