Accor
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Accor Employee Reviews

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Location
United Arab Emirates215 reviews
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5.0
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Accor company one of the best company i've worked. Management treated fairly to all associates. They were all good listener especially when it comes to associates needed.
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4.0
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A company that supports and values its employes and customers at all angles.Offersdifferent training to improve employs product knowledge.Its the best place to be.
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3.0
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The company is going through a lot of changes due to integration between former FRHI Hotels & Resorts and AccorHotels. The new culture might not fit everyone values.
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4.0
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every day is a good day . i learn how to be responsible.managment is good.workplace is good. the hardest part of my job is following the people that dont know what they doing.i enjoy the job when its busy
Pros
all is free
Cons
long hours
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4.0
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The company is very renound un the world with almost 188 hotels around the world . Takes care of the employees and the management is very supportive and help the growth of its employees.
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2.0
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(1) No job security
(2) The employer fails to honor his obligations towards the worker, as provided for in the contract or in this Law.

(3) Worst accommodation provided.

(4) management has to be lenient with staff

(5) no cooperation from Human Resources
Pros
free meal, transportation and accommodation
Cons
long hours
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5.0
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First Class Company that cares about People, and business with good balance.

It was my best time spent with this company and I would love some day to work with them again.
Pros
Culture, phylosphy, opreation, big name
Cons
non
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5.0
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i learned how to be kind with the people and with your team
according to the typical day is when we have too much work such as busy day

and the management is activate

regarding the workplace culture we are sharing each other about any topic

The hardest part of the job is when we receive big problem about our work.
Pros
free breakfast + lunches + dinner
Cons
long hours
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3.0
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the sofitel palm is located in nice place exelent resort,nice to work in the resort,good cultural theme,work with fun,french and arabic culture mixed.good to work in the company
Pros
no free lunches
Cons
yes long hours
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1.0
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Sofitel Management are good, but suddenly management desire to change the security company from outsource so we has to find the others job anywhere in UAE.
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5.0
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DUTY & RESPONSIBILITIES


Attend the briefing on time, check the dally duty floor roster with supervisor.


Check group arrival & group check out list then give a service.


Arranging trolley all amenities before the shift and after shift as well.


Give a good service to the guest require.


Vacuum the floor& clean as pantry area.


Make sure that you make room & bed is absolutely clean.


Proper hand over to the next shift.


Can handle all type of chemical and cleaning machine .


Handling guest complain.


Lost & Found items need to Hand over.
Pros
Free accomadation, food, meals, transport, medical
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3.0
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Well I will start with what i have learned my current job place. Handling with cash, be responsible to close and open the cash, discount system and room charge system. Also i am on the way learning to make cocktails.
About near 2 years of my GCC countries i have learned how to give excellent service and try to read guests needs, to work with team, solve complaints.

About management i don't have any issues.

I am enjoying to make the guest to feel happy and doing my best.
Pros
Free lunch, special activites
Cons
extra hour
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4.0
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Lots to learn in the hotel, since it's one of the most busy ones in it's locations and of the other Sofitel in Dubai.
A very good cultural mix and is well balanced and coordinated internally.
Pros
Accommodation, meals and transport to and fro from the hotel is included
Cons
Long hours
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5.0
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In My Job as a Customer service agent a the front desk,
I learned how to deal with multi nationality guests, perform my level of communications skills and how to handle the guest needs.
Pros
50 percent discounts at all accord hotels
Cons
Bonnus every 3 moths
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5.0
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Good to work with accompanying like Accor it was a good experience there with a good staff and good mangmant and good location in the JBR .............
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4.0
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its a great place to work everyone was helpful. the managements are great. planing function was very difficult at the beginning but with the team support i learn a lot
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5.0
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I learned a lot here and the most important of teamwork and attention to development and innovation at work. The most difficult times when Traffic vacations,
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4.0
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Lots of learning and challenge for us to be able to hold a section and responsibilities to amends our self as proffesional.
Guild and trust is the key to success in future
Pros
Full meal per day
Cons
Longer hour. No overtime pay. No service charge yet
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5.0
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good to work here and i recomnd it as a such and good place to work and learn..more experience and many things to get and learn from this hotel,,sofitel is a good company
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5.0
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Was a great experience working here with great opportunities to learn new things and grow.Opportunity to meet new people and a great working team.
Pros
Free food and accomodation
Cons
Less basic Salary
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3.0
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i gained a lot of physical and mental growth. and experience on how to work with different nationalities and how to live with them. good experience on hotel and hospitality in general
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