Facility: Cleveland Clinic Abu Dhabi
Department: Training & Education
Full Time: Full-Time
Hours: 8am - 5pm

Job Details:Summary:
This position is responsible for managing and overseeing the organizational learning and performance services for areas throughout CCAD. This position also acts as a resource for clinical instructors and performs various administrative functions.

Duties and Responsibilities:

• Manages the learning and performance function and ensures business alignment with CCAD initiatives
• Oversees the learning management system processes to ensure effectiveness and efficiency of operation
• Supervises clinical instructors to assess competency in role
• Leads, facilitates and holds staff accountable for their professional development
• Develops educational offerings that promote and incorporate patient safety
• Develops and implements systems for creating, managing and distributing knowledge
• Assesses how well learning strategies and results match CCAD goals and strategic intent
• Identifies and provides development opportunities for clinical instructors
• Maintains and enhances professional expertise through self-evaluation and ongoing professional development

Experience:

• Minimum of five (5) years of organizational learning or healthcare education experience is required
• Supervisory experience is preferred
• Demonstrated leadership skills
• Strong problem-solving, advocacy and organizational skills
• Strong oral and written communication skills

Education Requirements:

• Bachelor’s degree in Healthcare or related field, is required
• Master’s degree in Healthcare or related field, is preferred

Physical Demands and Work Environment:

• Typical physical demands include: a high degree of manual dexterity to sufficiently perform computer functions on a keyboard, produce materials on a PC and operate basic office equipment, normal or corrected vision and hearing, operate audiovisual equipment used during training programs, physically move, lift and carry training equipment and materials, mobility sufficient to visit with departments or employees throughout CCAD and lift up to 50 lbs.

Organization-Wide Competency Assessment Requirements:

• All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.
• All employees are also expected to meet the standards of performance outlined in the Organization-Wide Competencies listed below as applied to the position.
• Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

Disclaimer:
The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.
Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.
Cleveland Clinic - 13 months ago