Role Summary/Purpose:
Training & Education Coordinator is responsible for management and coordination of Service Training Programs for Ultrasound & Life Care Solutions Modalities in GE Healthcare Eastern & African Growth Market (EAGM) territory. Coordinator works with EAGM Headquarters Training Team, Product Service & Modality Managers and coordinates all delivery resources/vendors to provide training programs to develop exceptional competency level.

Essential Responsibilities

Key responsibilities/essential functions include:

• Assisting with roll-out and marketing of service training programs
• Collecting present & upcoming training needs from all countries under Eastern & African Growth Market territory, performing training prerequisite checks.
• Ensuring the planning phase, enrollments and execution of all training programs within expected time and budgets
• For all in-house and off-site trainings/events, securing venues and training materials, coordinating all relevant logistics, stocking, storage and transactions with internal & external parties
• Being a ‘primary interface’ for program participants and facilitators
• Evaluating the efficiency & effectiveness of the trainings and delivery methods, providing managers with recommendations for improvement and solutions if necessary
• Managing finances and invoicing for all relevant transactions
• Taking the administration roles to maintain all the training activities / records in GE e-tools like MyLearning, Healthcare Learning Systems, Infocenter,. Etc
• Maintain & update the training e tools to make sure it is aligned with Audit & quality guidelines
• Establishing the Extraction and filing mechanism to all the relevant training transactions.

Quality Specific Goals include:

• Awareness of and compliance with the GE Healthcare Quality Manual, Quality Management System & Policy, Quality Goals and applicable laws & regulations that apply to this job type/position
• Completion of all planned Quality & Compliance trainings within the defined deadlines
• Identification and reporting any quality or compliance concerns and taking immediate corrective action as required
• Understanding and compliance with all applicable GE Environmental, Health and Safety policies
• Awareness, understanding and implementation of Human Resources related quality compliance guidelines, work instructions, and/or procedures, such as org charts, job descriptions, training records.

Qualifications/Requirements:
1.Bachelor Degree (or local equivalent)
2.Excellent organizational skills with attention to details, ability to quickly identify and prioritize issues, create solutions and meet deadlines
3.Excellent interpersonal, oral and written communications skills in English language
4.Strong customer service skills
5.Strong computer skills including strong Microsoft Office knowledge

Desired Characteristics
1.Strong background in training program/events coordination
2.Being capable of working within a globally diverse team across different time zones
3.3 or more years of experience in program management or organizational learning
4.Experience using web technologies to deliver and/or support training
5.Being highly organized, able to work independently with minimal direction, addressing complex issues as they arise, asking questions when appropriate
6.Flexibility with ability to adapt to changing environments, roles and responsibilities
WILEY Nursing Jobs - 12 months ago