United Arab Emirates-Dubai-Fairmont The Palm, Dubai
Employee Status
:
Regular
Security Supervisor
Hotel Overview:
Fairmont Palm Jumeirah is a world-class property opening on the 1st September 2012 on the iconic Palm Island in Dubai. The hotel will feature 381 guest rooms and suites with two Fairmont Gold floors. A total of eight food and beverage outlets on property will offer international dining options including Szechwan cuisine, a Brazilian steak house plus separate cigar and wine bars. The property will be positioned as a Luxury Hotel joining other internationally branded hotels on the ‘island’, which will generate tremendous anticipation both in the UAE and worldwide. In addition, the high regard that the Fairmont brand is afforded in the region will result in very high expectations for flawless service delivery from day-one.
Summary of Responsibilities:
Reporting to the Security Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
Adhere to all policies as set forth by the Security Manager
Supervise the surveillance of the closed circuit television system and supply evidence on CD as necessary
Complete a daily shift occurrence report accurately and in its entirety ensuring that particular attention is paid to times that certain activities are performed
Supervise all contract security personnel and daily operations
Complete accident and incident forms accurately, in their entirety and in a timely manner
Review Daily News and Manager on Duty reports and keep up to date with all VIP arrivals/protocols
Check ID’s of visitors and employees on an as needed basis
Security screen all individuals other than hotel employees
Consistently check all packages/ bundles being carried out by all persons vacating the property via the employee entrance
Use Scanning/Magnetron equipment when directed by ADTA
Open secured areas for authorized personnel and log activity
Check door locks throughout the hotel
Thoroughly investigate all vehicle accidents, alleged thefts, and other security related incidents
Respond to medical emergencies and assist as required
Investigate assault complaints and investigate fully
Respond to the hotel outlets promptly and assist with guests as required, accurately and completely document any such incidents
Respond immediately and investigate fire/ emergency alarm activations
Challenge suspicious persons and escort off property if warranted; record any pertinent information and log it in occurrence report
Actively check for all security and safety hazards and document by way of a security incident report
Implement security patrols of the hotel from the roof to the basement areas regularly during each shift; the times will be staggered daily
All security concerns and violations will be noted, properly documented, and brought to the attention the Security Manager
Be knowledgeable of the hotels lock system and perform all duties as assigned by the Security Manager; this includes being able to program a lock. In addition, all officers will immediately commence with performing a lock interrogation of a door lock on a room involved in an alleged theft of other incident
Receive handle all lost & found items, as per standard operating procedure
Answer the security phone with the standard greeting stating your department, name, and using the appropriate salutation; politeness is mandatory
Assist all other areas of the hotel on an as needed basis provided that security protocol is adhered to
Be an active participant in a team building effort within the department
Liaise with Law enforcement/government departments in the absence of the Security Manager.
Qualifications:
Previous experience is an asset
First Aid, conflict management, and military or law enforcement training preferred
High school diploma and /or experience in a related field preferred
Must be AED/CPR certified
Computer literate
Read and write English to a good standard
Arabic would be an advantage
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift
Visa Requirements:
Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation.
APPLY TODAY:
Whether you're launching your career or seeking meaningful employment, we invite you to visit
www.fairmontcareers.com
to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
